Edgepark Medical Supplies - Worst f**k**g busissness i have ever delt with
I have been ordering insulin pump supplies from them for 5 years. I do not have a choice through my insurance to use anyone else but edge park.
I am signed up for them to auto ship my supplies every month since I use the continuous glucose mon. system. Every month it takes an act of congress to get my supplies and then they dont arrive when Im told they are going to.
For any company exe who is considering making edge park your supply carrier for your business insurance save your employers some grief and tale them out back and shoot them. This way it will be keep your employees from suffering.
Reason of review: Order processing issue.
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I have the same problem month after month. I have been getting my ostomy supplies from them since 2016.
I submit my order online 3 weeks prior to the shipment date and every month I have to call because they say prior authorization is needed from my doctor and/or insurance. I get notifications from my insurance that everything is authorized for six months at a time same with the doctor. So what is the problem? They were charging me a portion of each months supplies which I found out was not supposed to be happening and they had to refund me over $300.
This is the worst company I have ever seen. My Medi-Care starts in April and I will be looking elsewhere for my supplier.