Handicapped daughter automatic diaper delivery same diapers, same Edgepark for years until they screwed up insurance . .
Finding a "new" medical supply currently and adding to stress . . Shouldn't be so difficult to get $80 a month supply of diapers . .
When you have an account from a family with a condition that will be "forever" I would tell my team to go above and beyond to satisfy said customer because you will have that family for a lifetime of supplies.
Hundreds of phone calls, etc. to finally be told that the $240 in arrears that the insurance company owes you, would ultimately stop us from receiving your service.
. Very disappointed.
Product or Service Mentioned: Edgepark Medical Supplies Customer Care.
Reason of review: Poor customer service.