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I have been ordering my husbands ostomy supplies from Edgepark since his cancer surgery in Nov. 2017. Every month there seemed to be an issue with the order. In June they placed the order for the wrong liners. He has used the same liners since Nov but they put the...
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2.5
I didn't like
  • Being talked to so rudely
#1284478
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Edgepark Medical Supplies - Down right horrible

They keep on screwing up my wifes order each and everytime. She has an insulin pump. WtfWtfWtfWtf
#1283737
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Edgepark Medical Supplies - Terrible customer service

They need to fold this company, terrible customer service, which means lowsey management. It goes to the top. Senior management needs to get off their "you know what" And get down to business.
#1280261
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dubble billing. when you catch them they refund your money. then bill you latter is this a conn or just bad book keeping. if you call them the Tellermmarketers dont see what going on. so the doont know nothing. dubble billing. when you catch them they refund your...
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#1278867
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They loose your prescriptions or pretend too until you get mad then all of a sudden find them. No one there has a single clue. My son is about to be hospitalized because they are so incompetent that that can not send his stuff that they do have a prescription for. But...
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1.7
#1278835
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PLEASE DON'T EVEN TRY TO BOTHER GOING THROUGH EDGEPARK FOR YOUR MEDICAL SUPPLIES! I have been with Edgepark since my ileostomy surgery last year. From day one, they have not helped me. I had to go through a lady from a Crohn's support group, drive 45 minutes and get my...
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1.7
I didn't like
  • Customer service and lies
  • No resolution to problems
  • Delay of shipment
#1277448
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August 12th 2017 my mother had this Ostomy surgry and up to 2 months ago she has been going through tri county ostomy in Johnson city,Tennessee that place has done nothing but cause my mom *** and was going behide her back trying to get her put in a nursing home cause...
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#1276436
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Edgepark Medical Supplies - Poor excuse of a company

This is a sorry excuse for a company. Hard time getting order correct. Received half an order 2 months ago, now they say start over as never got ok for the other half despite it going in the same time. Wafers are of no use without the pouches.
#1275617
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Edgepark Medical Supplies - Nightmare

Our experience with this company has been an absolute nightmare. I have lost count of the number of phone calls I've made to sort out the mess they create. When you finally get someone to answer, they keep transferring you (and making you wait AGAIN). They are disorganized and incompetent. If you can, order from another company.
1.0
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Plans Acceptance
Prescription Services
Price Affordability
Product or Service Quality
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Value for money
Website
#1275480
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Contact Edgepark Medical Supplies

Mailing Address:
Edgepark Medical Supplies
1810 Summit Commerce Park
Twinsburg, Ohio 44087
United States
Phone:
(888) 394-5375
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Every month I have to call this nightmare pharmacy supply company and get them to refill my prescription for freestyle libre sensors!!! If I don’t they won’t ship it till 2 weeks after I’ve run out!! This is truly the worst company with the worst customer care I have...
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1.0
I didn't like
  • Customer service
  • No one seems to know what they are doing
#1274727
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