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Edgepark Medical had me waiting on the phone for over an hour yesterday no one ever came on the line. Today I had to wait 45 minutes to talk to a representative. The Rep kept me on the phone another 30 minutes putting back and forth on hold. I have made three phone...
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Anonymous
Anonymous

Thanks for the vulgar last line. It's offensive and unnecessary ; I get the drift.

#1449903
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Edgepark Medical Supplies - 4 years of poor service

Dealing with Edgepark for 5 years on ostomy supplies. Make long story short I drop them for a worthless supplier ...
1.2
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I liked
  • Very disappointing
I didn't like
  • Customer service and lies
#1449339
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Edgepark Medical Supplies - Libre Sensors not received

On Jan. 6, 2019 I ordered my new Freestyle Libre sensors, to be shipped on 1-12-19. With no response from Edgepark, I started calling to confirm the shipping date. I made 4 calls between 1-8 and 1-14 with wait times of 15 min, 17 min, 20 min and 35 min. with no answer. On the website Edgepark says they are waiting for ins. authorization. My ins. co. says they have not been contacted and they have already approved payment until July 2019. Now I am out of sensors and will need to go back to finger sticks. Very unsatisfied!! Bev
1.5
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Delivery Service
#1448951
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Edgepark Medical Supplies - Still waiting

Edgeparj is holding a refill for my 4-year -old daughter's cgm in limbo. We are bogged down in paperwork that they keep saying they have sent to insurance but insurance has not received. They held our refill until the new calendar year, so now we owe a deductible again. Angry
1.3
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#1446283
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Edgepark Medical Supplies - Terrible

this so called company is the worst ever . call them and told one thing then call again the following day and told something different . does not contact you on anything - period . lose paperwork constantly . i dont know how they stay in business
2.4
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Insurance Plans Acceptance
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#1440479
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Edgepark Medical Supplies in Twinsburg, Ohio - Poor quality VED REVIVE PREMIUM

battery pump is poor suction capability in less then 4 weeks use the manual pump already broke rory o brien manhattan beach ca 90266
2.0
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Equipment Quality
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I didn't like
  • Inability to help correct issues
#1436199
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Edgepark Medical Supplies - NO ONE ANSWERS THE PHONE.

I just want to get my diabetes supplies and I have tried for several days to talk to someone there and I've been consistently put on hold and left on hold for 20-30 minutes before I finally hang up. I have tried at least 3 times everyday. I have run out now. Please get back with me. I did have to cancel my credit card because someone got a hold of it and committed fraud but as soon as I got the new one I entered the information on my account on your website. 757-802-0181.
#1423920
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Edgepark Medical Supplies - I'm going to call the better business bureau on you and have you reported for freaud.

I have been waiting for my supplies for about 5months now , and I want my medical supplies.
#1423347
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I originally called to have my son G5 transmitter replaced because it had died, No problem right I was talked into upgrading to G6 which I knew about because of our Endocrinologist and was excited. I was told that we could use our old receiver no problem, this was on...
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2.8
I didn't like
  • Incompetence
#1418515
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Contact Edgepark Medical Supplies

Mailing Address:
Edgepark Medical Supplies
1810 Summit Commerce Park
Twinsburg, Ohio 44087
United States
Phone:
(888) 394-5375
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Edgepark Medical Supplies Products and Services

This company is an ABSOLUTE JOKE. We have been communicating with them for a MONTH AND A HALF now wondering where my husband’s medical supplies that he needs to live with are. Nobody has any idea what is going on or can tell us a reason as to why the order is not...
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1.0
#1411112
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