Product: Edgepark Medical Supplies Shipping Service Clear all filters (35 of 35 reviews match)
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I was forced to use this company by my insurance provider.I have yet to receive an order in a timely manner. It is a problem every single time I order from them. I use Omnipod wireless insulin pumps, which come in boxes of 10 (One month's supply). My doctor repeatedly...
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Edgepark Medical Supplies Shipping Service
#1130570
If you want the run around by incompetent idiots and don't like receiving your supplies, trust the idiots to get your supplies to you.We relied on them to tell us our limit of supplies and they did. We ordered them and did not receive them. We called one week later to...
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1.9
Product
Edgepark Medical Supplies Shipping Service
I didn't like
  • Withholding information
#1130438
Edgepark called to tell me they needed documents from my doctor before they can send my supplies to test my blood to monitor my INR.My doctors office said they sent it, Alere the company that monitors the results said they received the documents and Edgepark still...
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Edgepark Medical Supplies Shipping Service
#1123511

Edgepark Medical Supplies - This Company Sucks

#1117224
They say they don't have a prescription but have mailed me the supplies last time I ordered. Which was the first time I ordered. Without prescription they would not have shipped it at all. Then they say Doctor refuses to give prescription. Doctor says they never received any contact from Edgepark . I tend to believe my Doctor.
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Edgepark Medical Supplies - Terrible!!!!!!!! Edgepark does not care

#1088710
1.0
Details
I have been calling everyday from july 12th 2017 and still have gotten no where. Im in dka and told them. They had the nerve to tell me to be patient with dka. Lol wow. Its been a month and 3 days of fighting. Still nothing. Ive paid several fees to get my order shipped next day and it was confirmed and order was cancalled. I hate these people with a passion. My last order was recieved june 16.
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Edgepark Medical Supplies - Ostomy supplies

#1045580
Was repeatedly lied to about order being shipped was never told I needed a prescription if I hadn't of called I would've never known to me was told that he was still on home health care when in fact he was not even had cthe home health called her twice Very rude was on hold anywhere from 20 minutes to 59 minutes I will never order from this company again
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Edgepark Medical Supplies Shipping Service Review

#922198
4.3
Details
I dont like that i have to call several times a month to see why nobody ships my supplies on time, and the fact that ive only gotten my supplies on time maybe 3 times in the year ive been using the company, and nobody can give me a reason as to why they dont ship my supplies but even though they say they'll fix the problem they lie and dont do anything.
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My minor son and I are both type 1 diabetics and get our insulin pump supplies and test strips through edgepark.At first, it wasn't too bad. After a few months, I would have to call about a week after placing an order online because for some reason our supplies weren't...
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2.1
Product
Edgepark Medical Supplies Shipping Service
#1115658
I started a process to order a CGM on Monday, September 11.It is now September 19. I have called the company almost 10 times. They told me on the 14th that my CGM had shipped. Today, I was told they were waiting on insurance preauthorization. I called insurance. They...
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Anonymous
Anonymous

Had the exact same conversations will Edgepark and insurance companies and doctors. So frustrating! Finally after over a month of waiting the sensors were shipped. If it happe...

3.0
Product
Edgepark Medical Supplies Shipping Service
#1103051
IN MONTH OF AUGUST I REQUESTED MY SUPPLY OF DIABETIC STRIPS & MACHINE, AND SPECIFICALLY MENTIONED THAT WHAT KIND OF BLOOD GLUCOSE MACHINE I USE & THAT IS WHAT I WANT.ORDER TAKER NAME MARY AGREED & SAID YES THAT IS WHAT SHE WILL SEND IT TO ME.....I DID TOLD HER THAT I...
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Anonymous
Stefanie

I Completely agree with you!!!!!......I absolutely despise having to deal with them

2.9
Product
Edgepark Medical Supplies Shipping Service
I didn't like
  • Product selection and customer service
#1101750
Our insurance approved a new insulin pump and continuous glucose monitor(CGM) for my wife. The order was sent to Edgepark, but Edgepark refused to deliver the system unless I first paid $500, which Edgepark claimed I still owed for the our-of-pocket cost on our...
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Anonymous
Anonymous

I am also looking for a lawyer for a medical lawsuit against this company . They have been toying with me saying that my doctors office isn't sending them my prescription by f...

1.1
Product
Edgepark Medical Supplies Shipping Service
#1099812
Hello, I order medical supplies and Liberty was great, but they no longer provide service and my account was transferred to Edgepark. I felt that Edgepark had no sense of urgency or understanding of this very serious disorder. They should train their representatives on...
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Product
Edgepark Medical Supplies Shipping Service
#1098851
Edgepark Medical Supplies - ***
Dr.orders Supplies for a 30 day period, Special Tape ,ADB Pads, Non Stick Pads and Wound cleaner. What do I get 2 bottles of wound cleaner and 4 non stick pads. I have left a message for this company they can send a return postage mail stamp I don't want their ***...
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1.7
Product
Edgepark Medical Supplies Shipping Service
I didn't like
  • You did not fill the doctors orders
#1095509
I am an Rn taking care of a special needs, total care young adult.I have been ordering her supplies for years, but in the last 6 months, i have had to call no less than 3 times each month to get her supplies delivered and they are 1 to 3 weeks late being delivered. I...
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Anonymous
John meeks

Very very poor service and employees who do not care!!!!!Supervisor gave no explanation for why order was not shipped.

1.5
Product
Edgepark Medical Supplies Shipping Service
#1095461