Product: Edgepark Medical Supplies Shipping Service Clear all filters (0 of 72 reviews match)
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I originally called to have my son G5 transmitter replaced because it had died, No problem right I was talked into upgrading to G6 which I knew about because of our Endocrinologist and was excited. I was told that we could use our old receiver no problem, this was on...
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2.8
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Edgepark Medical Supplies Shipping Service
I didn't like
  • Incompetence
#1418515
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Placed an order for Insulin pump and CGM supplies. After 6 weeks and numerous call still no supplies. Each time I call I have to hold for at least 45 minutes even when given a direct extension to dial. I receive different stories from different employees. Told that...
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Edgepark Medical Supplies Shipping Service
#1399749
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As a type 1 diabetic the most important thing in my life is my pump supplies as it is what keeps me alive. As a medical supply company you should understand this. I order my pump supplies on 8/30 and yet I still have not received them. I call everyday and everyday you...
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2.8
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Edgepark Medical Supplies Shipping Service
#1365788
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Last week, I was given 30 catheters, not pleasant by the way, which is about a weeks supply, my doctor's nurse told me she was ordering more for me, I never received any. I received a message from the doctor today, saying that Edge Park would be calling, I had no idea...
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Edgepark Medical Supplies Shipping Service
#1346175
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they only provide one month of supplies and do not ship items in 45 days. we call with no response. They play with the lives of diabetic patients. Every month we have to call multiple times to get approvals or get the the shipment going. They have no way of contacting...
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Anonymous
Kari

I'm sitting here without any supplies and I've called many times before I ran out... pathetic. I'm scared to go to sleep tonight! Something need to change!

1.0
Product
Edgepark Medical Supplies Shipping Service
#1261645
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So far in 2018 I have placed 5 ostomy supply orders requiring more than 10 customer service calls and 4 E-mails to have my orders shipped. One order took almost two months to get shipped and it was for common supplies I regularly use. Some of the issues I've...
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Anonymous
Anonymous

I wonder if Edgepark (in particular the super special secret DEXCOM team) is aware that some of their customer still WORK!If they were, they might:1) Make ordering available o...

2.4
Product
Edgepark Medical Supplies Shipping Service
I didn't like
  • Withholding information
  • Customer service problems
  • Delay of shipment
#1260324
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Edgepark Medical Supplies - Type 1 diabetic who can't get his supplies

Edgepark constantly refuses to send medical supplies that i need to live. I'm always on the phone forever and seeing with them. My insurance pays for the supplies but they still refuse to ship.
1.8
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Customer service
Prescription Services
Product or Service Quality
Value for money
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Edgepark Medical Supplies Shipping Service
#1253750
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Edgepark Medical Supplies - The actual worst

I'm a type one diabetic, my supplies are never on time, they're always the wrong type of pump supply that doesn't go with my pump, they didn't have my doctor listed in my files, and they tried to tell me my pump supplies (which is 114 dollars regardless of the situation) totals to be 1890. oh. my. god.
1.6
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Customer service
Diversity of Products or Services
Insurance Plans Acceptance
Prescription Services
Price Affordability
Product or Service Quality
Value for money
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Edgepark Medical Supplies Shipping Service
#1246743
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I have been with Edgepark since they were bought out by Liberty. I’m a type 1 diabetic and can no longer tell when my sugar is low. I test my sugar numerous times per day since I don’t know when it’s low. Every 3 months, I am supposed to receive my 90 day supply. I...
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Edgepark Medical Supplies Shipping Service
#1237316
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Top Rated Products in Shipping Services Category

Edgepark Medical Supplies Products and Services

These people are the worse. My nurse with my insurance company ordered me a blood pressure pump. They called me early staurday to infirm they couldn’t reach my Dr and would cancel the order. I’m like sure okay. They then send mail to say it’s resolved but that called...
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1.0
Product
Edgepark Medical Supplies Shipping Service
#1235688
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