Product: Edgepark Medical Supplies Shipping Service Clear all filters (58 of 58 reviews match)
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MY SON IS DIABETIC FOR YEARS AND HIS GLUCOSE LEVEL IS VERY LABILE, THAT IS WHY WE ALWAYS NEED CONTINUOUS GLUCOSE MONITORING (CGM) CALLED DEXCOM, WE GET THE SENSORS FROM YOUR COMPANY AND EVERY SHIPMENT IS A HASSLE, ALWAYS DELAYED, ALWAYS LATE, THE "PREOTHORIZATION...
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I have the exact same problem trying to get my medical supplies. Makes no sense! But if your a drug addict, they put clean new needles in your hand. This country is a mess. An...

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Edgepark Medical Supplies Shipping Service
#1224358
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Edgepark Medical Supplies - Horrible

I’ve contacted them several times since 2015 and said I owe a bill that I don’t and they will not send me my supplies
1.0
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Edgepark Medical Supplies Shipping Service
#1221906
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after placing an order and not receiving them, called Edgepark. Talked to several different people trying to find out the reason for the delay.....all with different answers, including that we had to pay the co-pay first. Then i finally talked to Rich in billing, he...
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Edgepark Medical Supplies Shipping Service
#1217378
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Edgepark is the only supplier of insulin pump supplies approved by Medicare in my area. I have dealt with them for nine months, requesting supplies once every three months. I have never received my supplies when they are supposed to arrive. Supplies usually arrive...
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1.0
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Edgepark Medical Supplies Shipping Service
I didn't like
  • Customer service
#1207925
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Edgepark Medical Supplies - Horrible

Can not get my cpap supplies right..
1.2
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Customer service
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
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Value for money
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Edgepark Medical Supplies Shipping Service
#1202894
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Ordered adhesive remover wipes for my husbands PICC Line dressing change.4 weeks, 3 phone calls of excuses, charging me almost $27 dollars, and 2 more weeks later, package arrives. One box of No Sting Barrier Wipes cost of $10.50 in the box. Not what I ordered at all....
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1.8
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Edgepark Medical Supplies Shipping Service
I didn't like
  • Indifference to rectifying the issues
  • Customer care
  • Runaround
#1200567
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My husband is a Type ! diabetic for many years, and has had a pump for the 5 years or so. We had some minor issues with Liberty Medical, but since they were sold to Edgepark as part of Medicare supplies, it has been a nightmare. They lack sufficient qualified online...
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Edgepark Medical Supplies Shipping Service
#1199204
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Edgepark was suggested to us by our hospital, Baylor, Dallas, for my ostomy supplies. Dealing with them has been a true nightmare. First, it takes an average wait of 15 minutes to speak to a person. Since first placing our initial order, perhaps three weeks ago, they...
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Edgepark Medical Supplies Shipping Service
I didn't like
  • Lack of customer service
  • Customer service
#1196897
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My husband, who has worn an insulin pump for many years, has never had trouble getting his supplies, verification from doctor's to satisfy Medicare, etc. When his ordering account was switched to Edgepark, he has nothing but frustration and nit picking about details....
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Edgepark Medical Supplies Shipping Service
#1189635
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Since being forced to swap to Edgepark from Liberty I have had nothing but problems, literally with EVERY ORDER :-/ I call to order, wait the max days it should take then call back only to find out they are not even shipped.I stay up all hours of the night to change my...
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1.2
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Edgepark Medical Supplies Shipping Service
I liked
  • Very disappointing
I didn't like
  • Customer care in general
  • Waiting
  • No resolution to problems
#1189320
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