Product: Edgepark Medical Supplies Shipping Service Clear all filters (46 of 46 reviews match)
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My friends son is parapalegic and in need of catheters, and relies on them for daily relief and the battle to get them shipped or find someone in the know seems a mysterious and mindwrecking game of odds.I am at my last nerves ending and can't get relief. For every...
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Edgepark Medical Supplies Shipping Service
#1178693
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My mom has been using Edgepark for over 3 years and up until 2017 we have had FABULOUS customer service.I have NEVER had a customer service representative treat me so rudely. I understand they have to check each customers insurance every year, but when I have my Mom's...
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2.9
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Edgepark Medical Supplies Shipping Service
#1176846
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After 3 years without any issues, I discovered the dark side of Edgepark, the one people were talking about that I never experienced.So 15 days to have a Dexcom G5 sensors and transmitter released with many phone calls to the hospital and insurance to check the...
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2.3
Product
Edgepark Medical Supplies Shipping Service
I liked
  • 2 representatives who did their job
I didn't like
  • No resolution to problems
  • Lies from customer support
  • Surpervisors do not care
#1172337
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I have been ordering insulin pump supplies from them for 5 years.I do not have a choice through my insurance to use anyone else but edge park. I am signed up for them to auto ship my supplies every month since I use the continuous glucose mon. system. Every month it...
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1.0
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Edgepark Medical Supplies Shipping Service
#1168344
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Edgepark Medical Supplies - Complaint

I have been trying 6 weeks to receive my supplies. Calling everyday to follow up. Excuses and reasons every time. I’ve faxed paperwork repeatedly , one day they have next they don’t. Very incompetent customer service and supervisors.
1.0
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Edgepark Medical Supplies Shipping Service
#1167170
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it took 2 months of calling every three days to fix another stupid problem they concocted to actually receive an order for insulin pump supplies. I asked to talk to supervisors on every occasion that I hit a road block and was told that there were none available. This...
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1.0
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Edgepark Medical Supplies Shipping Service
#1162591
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They are nice but my orders came late.Their prices are hgh and everyone is up in arms about costs. I can go to Amazon and get everything in 2 days. I paid n advance. I’m changing my cath now and the girl sent the latex and i wanted the silicine. Cath stat locks are...
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2.1
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Edgepark Medical Supplies Shipping Service
#1160786
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If this company does anything right, they are keeping a very tight lid on it.The orders never ship on time. You Place the order only to find out the next day that more action is required, even though they never notified you of it.......then you repeat this process...
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2.1
Product
Edgepark Medical Supplies Shipping Service
I didn't like
  • I have had to order supplies at great cost thru other companies
#1147854
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12/12/2017 My supplies were not received.My physician submitted all of the required casenotes and paperwork and they said they didn't. The fax number was confirmed and it was correct. I was originally told my order would begin on December 6 then yesterday nothing...
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1.0
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Edgepark Medical Supplies Shipping Service
#1147569
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I placed my order 11/14/17,told arrival 11/21-22.It has not showed. Delays include the need for why i change infusion set every 2days, Dr clinical notes, BG logs. I last got a supervisor to monitor the call and promised 12/1 that my order will arrive 12/2 or 12/4. It...
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Edgepark Medical Supplies Shipping Service
#1142188
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