Product: Edgepark Medical Supplies Customer Care Clear all filters (0 of 98 reviews match)
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Edgepark Medical Supplies - NO ONE ANSWERS THE PHONE.

I just want to get my diabetes supplies and I have tried for several days to talk to someone there and I've been consistently put on hold and left on hold for 20-30 minutes before I finally hang up. I have tried at least 3 times everyday. I have run out now. Please get back with me. I did have to cancel my credit card because someone got a hold of it and committed fraud but as soon as I got the new one I entered the information on my account on your website. 757-802-0181.
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Edgepark Medical Supplies Customer Care
#1423920
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This company is an ABSOLUTE JOKE. We have been communicating with them for a MONTH AND A HALF now wondering where my husband’s medical supplies that he needs to live with are. Nobody has any idea what is going on or can tell us a reason as to why the order is not...
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1.0
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Edgepark Medical Supplies Customer Care
#1411112
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Every month I get confirmation call from a representative that cannot speak clear English. They repeat a long list of products that I do not use and keep prompting me to agree to the order. Due to not being able to confirm the items I want due to language barrier I ask...
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Edgepark Medical Supplies Customer Care
I liked
  • Very disappointing
I didn't like
  • Poor quality and knowledge of customer services
#1409879
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Edgepark Medical Supplies - Worse experience

I order a breast pump nov-4 and nov-21 I call to see what was hapening the first lady I contact didnt know so she transfered the call to another one and she was desrespectful ,interupted me every time i wanted to talk ,and for every question i ask she had something rude to say and I was not asking for her opinion.
3.4
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Additional Fees
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Customer service
Delivery Service
Diversity of Products or Services
Equipment Quality
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Layout of Store
Prescription Services
Price Affordability
Product or Service Quality
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Value for money
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Edgepark Medical Supplies Customer Care
#1405128
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got my usual order a week ago and it turned out I had seven boxes of medical supplies I did not order. Called them and they said they would send return items mailing tags.....and the kicker? It will take them two weeks for the tags to get here so I can return them! I...
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Edgepark Medical Supplies Customer Care
#1395961
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Husband and I have identical insurance I ordered for him identical order 2 weeks ago there was no charge! I placed same exact order for myself they have all approval from endocrinologist which is up to date! 2 weeks latter still no order I called they said their...
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Edgepark Medical Supplies Customer Care
#1392917
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I've called 3 times regarding an order to replace a Animas pump. My doctor release to Medtronic in August. Medtronic sends it to Edgepark. They sat on it for 3 weeks until I called the first time. I left for work after that call. Got home Friday night and they left a...
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2.0
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Edgepark Medical Supplies Customer Care
#1385407
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Wow! In a world filled with bad customer service, Edgepark has actually found a way to surpass them all in absolutely horrific customer relations. Not only do they seem to have no desire whatsoever to be an honorable customer oriented organization but they also employ...
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1.2
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Edgepark Medical Supplies Customer Care
#1384395
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Edgepark Medical Supplies - Pissed off

I called on 10/10/2018 to confirm my order per my insurance. And today is 10/16/2018 and still no sensor. And they said it was shipped to the wearhouse at 10:30 today. WTF a week to get shipped.
1.3
Details
Additional Fees
Additional Services
Customer service
Delivery Service
Diversity of Products or Services
Equipment Quality
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Layout of Store
Prescription Services
Price Affordability
Product or Service Quality
Reliability
Value for money
Product
Edgepark Medical Supplies Customer Care
#1382992
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This horrible company, "EDGEPARK MEDICAL SUPPLIES" doesn't even deserve half a star!!! The employees, including the non-existing management team are the most unprofessional, unreliable and inconsiderate people I have ever dealt with. The resolution specialist (Marty...
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1.0
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Edgepark Medical Supplies Customer Care
#1367100
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