Product: Edgepark Medical Supplies Customer Care Clear all filters (49 of 49 reviews match)
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When I explained to him that I had never mentioned that I had a secondary insurance provider and that I wished to use the insurance (Insurance A) that I had provided in my original call because I had talked with a representative at Insurance A and was even mailed...
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1.0
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Edgepark Medical Supplies Customer Care
#1172322
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Edgepark Medical Supplies Sucks

They must have high Customer turnovers or the top kevel executives don't have a clue on how to run a successful business. They are a disgrace to the business world.
1.5
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Plans Acceptance
Prescription Services
Price Affordability
Product or Service Quality
Staff
Turnaround Time
Value for money
Website
Product
Edgepark Medical Supplies Customer Care
#1162034
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The edge park fax numbers do not appear to work making it impossible to obtain the supplies that i need in a timely manner.Customer service reps do not appear to be able to move the bureaucracy in spite of detailed notes in their records. Edgepark promised to contact...
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1.0
Product
Edgepark Medical Supplies Customer Care
I didn't like
  • Customer service and lies
  • You did not fill the doctors orders
  • Wait time for product
#1146866
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This place was awful!I went through them for my diabetes supplies for about a year and they kept messing up insurance and Flex spending claims so I was constantly on the phone with them having to fix things. Then when I called in to place my next order almost a month...
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1.5
Product
Edgepark Medical Supplies Customer Care
I didn't like
  • Blaming it on the patient
  • Customer service
  • No resolution to problems
#1133248
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I hate reading all these bad reviews as I just started with them and seem to also be incurring issues that is simply lack of them doing their job - called today as order was to ship today and they are saying they need verification from dr he is the signing dr whatever...
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Product
Edgepark Medical Supplies Customer Care
#1124156
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This company is the WORST supplier ever.I recently moved across state and had to setup my son's medical supplies with another company (Edge Park). It took over 4 weeks to get my initial order sent out. They consistently screwed up my paperwork that would cause it to...
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1.7
Product
Edgepark Medical Supplies Customer Care
#1121366
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I'd give zero stars if I could.Been ordering from them for 3 years, sooty service and long wait time but nothing to write about until now. Placed an order on 9/1, I have a deductible insurance so I had to pay the balance of my deductible which at the time was $1,400....
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1.0
Product
Edgepark Medical Supplies Customer Care
#1120075
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I have been trying to reach them for 3 days now, all I get is put on hold!They are unreliable their customer service absolutely sucks and if you have the opportunity to use somebody else, I strongly suggest that you do it! I can't even find a corporate phone number to...
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1.0
Product
Edgepark Medical Supplies Customer Care
#1117276
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Unreliable and very disorganized company!They really shocked me with their poor organization, bad customer service, unqualified personnel and simply lack of integrity... My close friend is suffering from stage 4 metastatic breast cancer, which causing malignant pleural...
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1.4
Product
Edgepark Medical Supplies Customer Care
#1113346
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My husband was placed on the Dexcom G5 this summer.We received kit which included the mobile receiver. We did not need the receiver as he was using his smart phone as the receiver. We later found out that we could return the receiver for credit but the got you was it...
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1.0
Product
Edgepark Medical Supplies Customer Care
I liked
  • Very disappointing
I didn't like
  • Customer service
#1113135
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