Product: Edgepark Medical Supplies Customer Care Clear all filters (0 of 75 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
I am perfectly happy with this company and their policies. I have not really had any problems with them,Except for one error when someone didnt update my shipping schedule information and didnt ship my supplies out until I called and requested it, I really have no...
Read more
4.4
Product
Edgepark Medical Supplies Customer Care
#1329433
Reply to reviews
Show

Edgepark Medical Supplies - One of the worst medical supply company.

This is probabaly one of the worst medical supply company to deal with. Customer service reps are very rude and disrespectful. Spoke with 4 of them and all the same attitude. They want to go above and beyond to not help than to just do their job. If you have a choice to pick a different supply company do yourself a favor and please do.
1.9
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Plans Acceptance
Prescription Services
Price Affordability
Product or Service Quality
Staff
Turnaround Time
Value for money
Website
Product
Edgepark Medical Supplies Customer Care
#1254636
Reply to reviews
Run cash price on your credit card before even billing insurance, every rep made a major mistake, can't get any straight information. Luckily I wasted a lot of time and effort and did not hand them over money. After looking at reviews and two months of trying to place...
Read more
1.4
Product
Edgepark Medical Supplies Customer Care
I didn't like
  • No one seems to know what they are doing
#1253656
Reply to reviews
Show

Edgepark Medical Supplies - How do you know?

I just called to find out about how to get a monitor for my husband, who was just diagnosed with type 2 diabeties. The girl on the phone told me she could place the order for me. I said the Dr. needed to place the order. She said she would tell the Dr. what he ( my husband) needed. What the heck? how does she know? I promptly hung up on her and called the next person on my list.
Product
Edgepark Medical Supplies Customer Care
#1251167
Reply to reviews
Why are you asking. Just a formality. You don't care one bit about any of us poor .. souls you are supposed to be servicing. I've been dealing with you for over a year, finally I decided to read your customer reviews, WOW, you should be ashamed of yourselves for all...
Read more
1.0
Product
Edgepark Medical Supplies Customer Care
I liked
  • Negative
#1245300
Reply to reviews
Show

Edgepark Medical Supplies - Oh my I wish I didn't have to do business here !

I don't think i have spoken to one proffesional or qualified employee at this company since i started doing business with them six months ago. Unfortunately my insurance company doesnt give me a choice. Its been one disaster after another. I had to return a product and they took two months to give me a refund. They have been overcharging me and now theyre sending me a refund. Omg !
2.3
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Plans Acceptance
Prescription Services
Price Affordability
Product or Service Quality
Staff
Turnaround Time
Value for money
Website
Product
Edgepark Medical Supplies Customer Care
#1242066
Reply to reviews
Show

Edgepark Medical Supplies - Lost payment, but cashed check!

Paid bill in March and they cashed check but never posted the funds to my account! Money is being paid to this company and disappearing and when I called and told the billing rep that I was thinking about looking for another supply company he told me to do what I needed to do! So much for trying to maintain customers!
2.3
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Plans Acceptance
Prescription Services
Price Affordability
Product or Service Quality
Staff
Turnaround Time
Value for money
Website
Product
Edgepark Medical Supplies Customer Care
#1237609
Reply to reviews
I work at a provider's office. On 4/17/2018, Dan called and left me a message to call him back at Edgepark Medical Supply about a patient's order. I was sent on a circle of departments and then placed on hold for over 20 minutes. I had to hang up as I had many other...
Read more
2.0
Product
Edgepark Medical Supplies Customer Care
I didn't like
  • On hold wait time
#1236644
Reply to reviews
For 3 years I was with them and things seemed to go ok. Calls were answered without significant wait. My orders were received fine etc. Then they started with every problem you can imagine. They said my doctor wan't PECOS wasn't registered (HE was). Finally my doctor...
Read more
2.3
Product
Edgepark Medical Supplies Customer Care
I didn't like
  • No one seems to know what they are doing
  • Poor quality and knowledge of customer services
  • Bad customer service
#1230722
Reply to reviews
I ordered the breast pump through Edgepark and then they called me saying my doctor "cancelled" the order. (later on I found out it was not true as my doctor filled out all the necessary paperwork, so Edgepark failed miserably with simple task) Thinking my doctor...
Read more
1.4
Product
Edgepark Medical Supplies Customer Care
#1229969
Reply to reviews