Product: Edgepark Medical Supplies Customer Care Clear all filters (62 of 62 reviews match)
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I would never recommend this company to anyone!! This is the second time I’ve called to verify they’ve received a prescription and without asking for any information at all I was told “no we can’t do that” like what the *** Why are you there if you can’t help with a...
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1.0
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Edgepark Medical Supplies Customer Care
#1221807
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I have been your customer for at least 20 years and as of this last order, no more. I have been told items sent in the past only to find out they had not. While you have some great employees it is no longer enough. My items are NOT luxury items...I need them to exist....
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1.5
Product
Edgepark Medical Supplies Customer Care
I liked
  • Products were good
I didn't like
  • Customer service and lies
#1217462
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If you want to deal with a worthless company with equally worthless employees, Edgepark will not disappoint you.The answers you get from these employees varies from one to the other. Right hand does not know what the left hand is doing. On the positive side, they are...
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1.0
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Edgepark Medical Supplies Customer Care
#1216175
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The reason I ask is because Edgepark Supplies has not been billing my secondary and most of the time when I order supplies online it says I do not pay anything well apparently I did owe something at those times because they said I owe them like $500 and something well...
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Edgepark Medical Supplies Customer Care
#1215335
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Edgepark Medical Supplies - Worst customer service EVER...

Everytime I need to order insulin pump supplies I have the seat issues... Really wish I could find d somewhere ANYWHERE else to get supplies... Their lack of knowledge on how serious these supplies are... They are putting my daughter's life in danger .
Product
Edgepark Medical Supplies Customer Care
#1213743
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I ordered my insulin pump supplies in Dec.2017, and STILL have not received them. When they first discovered there was a problem with my Dr's prescription (Dec.) they did not contact me, so apparently it just sat unattended on someone's desk. When I called in Jan. to...
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1.0
Product
Edgepark Medical Supplies Customer Care
I didn't like
  • Non communication when my order didnt go through
#1204810
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Edgepark Medical Supplies - Diabetic supplie

Feb/2018 Brutal is the best word for it. From wait time on hold to any future communication that may be needed. A company cannot survive doing business like this. If you have other options I would strongly advise using someone else.
1.0
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Prescription Services
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Product
Edgepark Medical Supplies Customer Care
#1204281
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I ordered supplies for my husband, for his needs, and this was not the first time I/we had placed an order!This time I added his medicare, from the railroad retirement board, part B, which started in Dec. 2017, and was told, since it was a new year, his supplies, or at...
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Anonymous
Steve 61

Poorest managed company I have experienced in my 55 years in dealing with Fortune 500 Companies. They hire cheap labor, untrained order takers, one level below jerk clerks. Av...

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Edgepark Medical Supplies Customer Care
#1198641
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The worst company ever!They are trying to bill me for items from 2016 that I and my insurance have already paid. They will keep you on hold for at least 45 mins every time you call. They won’t let you talk to a supervisor. Instead they promise one will call you in 24...
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1.0
Product
Edgepark Medical Supplies Customer Care
#1190569
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This is one of the worst companies to deal and receive diabetic supplies for the insulin pump.First they said they didn't have a medical order for supplies- We called back a week later , they had done nothing to obtain the orders. We called our doctor office, they say...
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1.0
Product
Edgepark Medical Supplies Customer Care
I didn't like
  • Bad customer service
  • Staff is not educated
#1188983
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