Contact Edgepark Medical Supplies Customer Service
Edgepark Medical Supplies Phone Numbers and Emails
Toll-Free Number:
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(888) 394-5375Toll Free
Customer Service:
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(855) 504-2099Edgepark Breast Pumps
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(330) 963-6996Local
Accounting/ Billing:
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(800) 307-5930Toll Free
Edgepark Medical Supplies Email:
How to Contact Edgepark Medical Supplies Customer Service?
Most Popular Number:
| Total calls: 569 | Issues resolved: 38 | Last call: Dec 5, 2024 |
Edgepark Medical Supplies Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Edgepark Medical Supplies Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Edgepark Medical Supplies is 8883945375. 81% of consumers used this number to address their issues and concerns.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 8 minutes.
Be prepared for the call as Edgepark Medical Supplies may ask you for the following information to identify you as a customer: first and last name, address or zip code or social security number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Edgepark Medical Supplies Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Edgepark Medical Supplies is 8883945375. 81% of consumers used this number to address their issues and concerns.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 8 minutes.
Be prepared for the call as Edgepark Medical Supplies may ask you for the following information to identify you as a customer: first and last name, address or zip code or social security number.
People call Edgepark Medical Supplies mainly because of request for information, return/ replace, shipping and delivery.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Edgepark Medical Supplies is edgeparkcareteam@edgepark.com.
Customers evaluated the effort they needed to make to contact customer service as easy.
Contact Information
Edgepark Medical Supplies Website:
Edgepark Medical Supplies Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 8 a.m. - 9 p.m. Eastern
Saturday: 9 a.m. - 3 p.m. Eastern
Additional Fax Number:
+1 (614) 553 5790
Fax:
Edgepark Medical Supplies Customer Service Reviews
All contact with Edgepark was congenial and helpful. They were politely telling us that they had to have appropriate order from the doctor...and there wasn't one.
We called the doctors several times to please solve the problem.
Finally Edgepark received the doctor"s orders and the issue was solved just in time.
All contacts with Edgepark were congenial. Thank you.
One month, I sent an order to an address they were never given. The next month, they never processed the order despite several calls saying I was running out.
I was forced to spend out of pocket to get supplies I needed while I waited for them. They did not care. I told customer service, 'If you ever process the order, it will be the last time I deal with you.' Now, they call and email daily to find out why there is no order.
They're terrible. There is a 600% markup on items and they cannot deliver timely service.
How Good is Edgepark Medical Supplies's Customer Service?
Summary of Edgepark Medical Supplies Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Edgepark Medical Supplies?
Request for Information Question:
- “To check on the status of my Dexcom G7 order”
- “To give a new phone number and email and to check on supplies”
- “Checking on my order”
Shipping and Delivery Question:
- “I never received delivery of my order”
- “Order issues”
- “For my supplies and haven't received my order”
Return/ Replace Question:
- “Address change”
- “Change Medicare number”
- “Change prescribing doctors”
Payments and Charges Question:
- “Billing”
- “To make a payment”
- “Billing owes me money”
Product/ Service Question:
- “Insurance”
- “Faulty sensor”
- “Failed sensors”
Account Question:
- “To verify my need for medical supplies”
- “Set up account for omnipod 5”
- “Verify need for supplies”
Activation/ Cancellation Question:
- “Cancel order”
- “Cancel return”
Staff Question:
- “Customer service”
- “Very poor service”
Website/ Application Question:
- “Your website doesn't work and I need to order”
- “Your website doesn't work”
Cards Question:
- “Change of card”
Other Question:
- “To order colostomy bags”
- “To finish ordering my medical supplies”
- “Unable to receive diabetic sensors”
Compare Edgepark Medical Supplies Customer Service To
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