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Contact Edgepark Medical Supplies Customer Service

How to Reach a Person at Edgepark Medical Supplies

Verified Contact Information

Toll-Free Number:

  • 1-888-394-5375
    Toll Free
Call customer service

Customer Service:

  • 1-855-504-2099
    Edgepark Breast Pumps
  • 1-330-963-6996
    Local

Accounting/ Billing:

  • 1-800-307-5930
    Toll Free
  • 1-330-963-6998

General Info:

  • 1-800-321-0591
    Toll Free

Edgepark Medical Supplies Email:

edgeparkcareteam@edgepark.com

Edgepark Medical Supplies Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Edgepark Medical Supplies Phone Number
1 (888) 394-5375
Average Hold Time
00:01:36
Average Calls duration
7 minutes
Most Popular Edgepark Medical Supplies Email Address
edgeparkcareteam@edgepark.com
Edgepark Medical Supplies Live Agent Availability
13% of callers successfully reach a real person
Issue Resolution Rate
Low (33% reported full resolution)
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Edgepark Medical Supplies Customer Service?

Most Popular Number:

(888) 394-5375
Toll Free
Total calls: 597 Issues resolved: 40 Last call: Apr 13, 2026

Edgepark Medical has published several phone numbers to help its customers. For general inquiries, dial the toll-free Edgepark phone number at 1-888-394-5375. Another number for general questions is 1-800-321-0591. If you'd like to speak to the support team regarding breast pumps, the best Edgepark Medical Supplies phone number is 1-855-504-2099. Moreover, there's a dedicated line to call Edgepark local team, which is 1-330-963-6996. Additionally, for customers having concerns regarding account and billing, the number to dial is 1-800-307-5930.

The Edgepark Medical office is at Edgepark 1810 Summit Commerce Park, Twinsburg, Ohio 44087, United States. This address doubles up as the company's center of operations, where the Edge Medical Supply workforce ensures seamless functioning. It's important to note that it is always wise to contact the Edgepark customer service team beforehand and get an appointment. You can also use the address to send your mail.

Another way to contact the support team is via the Edgepark Medical Supplies website. Head to the Contact Us page once you are on the official website. On this page, you will see different ways to contact the Edgepark customer service team. The web help desk can assist you anytime between 8:30 AM and 5:30 PM EST. You will also be presented with a mailing address for exchanges and returns, which is Edgepark. Attn: Returns. 1810 Summit Commerce Park. Twinsburg, OH 44087. Yet another mailing address on the Edgepark Medical Supplies website is Edgepark. 1810 Summit Commerce Park. Twinsburg, OH 44087.

Edgepark customer service has dedicated hours during which you can interact with the representatives and get the necessary help. The Edgepark customer service hours start at 8:00 AM and end at 9:00 PM EST, Monday through Friday. The operational hours are between 9:00 AM and 3:00 PM EST on Saturdays. For breast pump customer service inquiries, the Edgepark customer service hours run from 8:00 AM to 9:00 PM, Monday through Friday. If it's billing and payment concerns, the hours are between 8:00 AM and 8:00 PM EST on weekdays.

PissedConsumer Club

Contact Information

Edgepark Medical Supplies Website:

Edgepark Medical Supplies Help Center:

Corporate Office Address:

Edgepark
1810 Summit Commerce Park
Twinsburg, Ohio 44087
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8 a.m. - 9 p.m. Eastern

Saturday: 9 a.m. - 3 p.m. Eastern


Additional Fax Number:

+1 (614) 553 5790

More contact details

Fax:

+1 (330) 425 4355

Summary of Edgepark Medical Supplies Customer Service Calls

754 TOTAL
CALLS
07:07 AVG CALL
DURATION
33% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Edgepark Medical Supplies?

Request for Information Question:

  • “Confirm shipment”
  • “Confirm straight catheters are ordered with a check”
  • “Order status”

Shipping and Delivery Question:

  • “Did not receive an invoice to pay you and I’m running out of catheters”
  • “Shipment”
  • “Where is my shipment”

Return/ Replace Question:

  • “Change address”
  • “Address change”
  • “Change Medicare number”

Payments and Charges Question:

  • “Billing”
  • “To make a payment”
  • “Billing owes me money”

Product/ Service Question:

  • “Insurance”
  • “Faulty sensor”
  • “Failed sensors”

Account Question:

  • “Unable to login”
  • “To verify my need for medical supplies”
  • “Set up account for omnipod 5”

Activation/ Cancellation Question:

  • “Cancel order”
  • “Cancel return”

Staff Question:

  • “Customer service”
  • “Very poor service”

Website/ Application Question:

  • “Your website doesn't work and I need to order”
  • “Your website doesn't work”

Cards Question:

  • “Change of card”

Other Question:

  • “Make odder”
  • “To order”
  • “To make sure they got my order right”

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