Edgepark Medical Supplies - Aggravation and frustration with incompetence
We ordered my daughters diabetic supplies for her insulin pump from edgepark. I have ordered supplies twice from them.
Both times I got the run around and my daughter ran out of supplies. The second time I was told there was a problem with my insurance. I asked them to call my insurer and I was told no. After dealing with this for a month I have decided to go with a local supply company.
No one there knows what is going on.
I would think they would know how to get what is needed from the insurance company. Now I want to let people know not to use edgepark unless they enjoy being on hold for an hour and still not getting what is needed
Reason of review: Order processing issue.
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