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I placed my order 11/14/17,told arrival 11/21-22. It has not showed. Delays include the need for why i change infusion set every 2days, Dr clinical notes, BG logs. I last got a supervisor to monitor the call and promised 12/1 that my order will arrive 12/2 or 12/4. It...
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#1142188
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In December 2016, I placed an order for my regularly scheduled, every 3 months, diabetes supplies. The September order shipped with no problems. My insurance deductible had been met and there was not supposed to be a charge to me. However, Edgepark only shipped a...
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2.1
I didn't like
  • How i am treated and i think it is racial bias
#1140506
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This place was awful! I went through them for my diabetes supplies for about a year and they kept messing up insurance and Flex spending claims so I was constantly on the phone with them having to fix things. Then when I called in to place my next order almost a month...
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1.5
I didn't like
  • Customer service
  • Blaming it on the patient
  • No resolution to problems
#1133248
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Edgepark Medical Supplies - This Company Sucks

Edgepark Medical Supplies
#1117224
They say they don't have a prescription but have mailed me the supplies last time I ordered. Which was the first time I ordered. Without prescription they would not have shipped it at all. Then they say Doctor refuses to give prescription. Doctor says they never received any contact from Edgepark . I tend to believe my Doctor.
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Edgepark Medical Supplies - Edgepark horrible and incompetent

Edgepark Medical Supplies
#1107925
1.0
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I ordered supplies for a foot injury from edgepark two weeks ago. This was a resupply. Edgepark promised priority delivery because they knew I was running short of the materials requested. I am still waiting and had to buy the supplies from Amazon. I am cutting all contacts with edgepark and suggest that if your health is important to you, find another competent medical supply source.
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Edgepark Medical Supplies - Terrible!!!!!!!! Edgepark does not care

Edgepark Medical Supplies
#1088710
1.0
Details
I have been calling everyday from july 12th 2017 and still have gotten no where. Im in dka and told them. They had the nerve to tell me to be patient with dka. Lol wow. Its been a month and 3 days of fighting. Still nothing. Ive paid several fees to get my order shipped next day and it was confirmed and order was cancalled. I hate these people with a passion. My last order was recieved june 16.
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Diversity of Products or Services
Insurance Plans Acceptance
Prescription Services
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Value for money
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Edgepark Medical Supplies - Lack of communication

Edgepark Medical Supplies
#1075203
1.0
Details
I ordered some sorbion sachet wound care pads on July 7 they told me they sent the paperwork to my insurance company (molina healthcare).Molina said they have not sent them any thing.They told me to reach out to molina when they should be reaching out to them to get the problem solved. I got spots of drainage on my carpet in my apartment. Lets get this problem solved.
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I was forced to use this company by my insurance provider. I have yet to receive an order in a timely manner. It is a problem every single time I order from them. I use Omnipod wireless insulin pumps, which come in boxes of 10 (One month's supply). My doctor repeatedly...
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#1130570
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If you want the run around by incompetent idiots and don't like receiving your supplies, trust the idiots to get your supplies to you. We relied on them to tell us our limit of supplies and they did. We ordered them and did not receive them. We called one week later to...
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1.9
I didn't like
  • Withholding information
#1130438
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My brother is on a feedung tube and has not received his order for the past 2 months! He has been out of food for 2 weeks and I have been told 3 different times that they were shipping the order the next day. So my brother is literally starving and I keep getting the...
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2.3
#1128869
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Simply the worst - do not use this company !!!!!! Every time you call they tell you something different and you can't believe anything they tell you - there is no sense of the operator even knowing what to say about order they just make up things - was told they were...
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1.0
I didn't like
  • Lies from customer support
#1125204
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I hate reading all these bad reviews as I just started with them and seem to also be incurring issues that is simply lack of them doing their job - called today as order was to ship today and they are saying they need verification from dr he is the signing dr whatever...
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#1124156
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Edgepark called to tell me they needed documents from my doctor before they can send my supplies to test my blood to monitor my INR. My doctors office said they sent it, Alere the company that monitors the results said they received the documents and Edgepark still...
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#1123511
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Contact Edgepark Medical Supplies

Mailing Address:
Edgepark Medical Supplies
1810 Summit Commerce Park
Twinsburg, Ohio 44087
United States
Phone:
(888) 394-5375
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Edgepark Medical Supplies Products and Services

I AM ALWAYS SHORT ON MY CATHERS. STILL TRYING TO GET MORE. TOLD THEY WILL CALL ME.STILL NO CALL. WHY AM I BEGGING? EVERY 3 MONTHS ITS THIS BAD. I AM WORRYING OVER THIS. WILL I DIE IF I DON'T HAVE ANY TO USE TILL THEY SEND ME SOME. 360 FOR 3MONTHS SUPPLY. WHAT ABOUT THE...
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3.8
I didn't like
  • Wait time for product
  • Ordering but no delivery
  • Entire process
#1123353
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